Blog Post : Have you ever experienced difficulty communicating with a business? Would social media have made it easier to get noticed or get your problem solved? If not, have you ever had a positive experience communicating with a business through social media?
Write 150 words or more describing what made your experience negative or positive.

A) I have had difficulty communicating with El Torito's in Oceanside, at first they responded to a tweet I wrote regarding poor service, but then they never followed up.

I haven't been back because I felt that in addition to poor service the initial response was just for "appearance" and not meant for anything meaningful by way of resolution.

B) On the other hand we were at a seafood restaurant in Mission Bay at Dana landing and I took a great photo and tagged the business name in it (Hyatt).  I immediately got a mention and thanks and compliment on the photo from the Concierge desk, that was great!